Skip to main content

How to Contact Support When You Really Need Them

  • 11 April 2024
  • 0 replies
  • 23 views
How to Contact Support When You Really Need Them

Hello Connectors!

The Mercell Community is here to be your first point of contact when you’re looking for support with Mercell’s services. Chances are your fellow Connectors can help you out with whatever you need. 

Post your questions or discussions to the community here. We also recommend heading to our Knowledge Base for additional help, or Mercell Learning for tutorials and how-to guides

However, we also know that sometimes there are issues that are beyond the scope of the community. Things like software bugs and similar issues could pop up. For these problems the support team is here to help.

If you’ve exhausted your other options, our support team is available to you through our Support page.