Dear Connectors,
We are hard at work upgrading our customers to Mercell Bidding from a previous platform. We have prepared an overview of frequently asked questions about Mercell Bidding to make information about the new platform easily accessible.
If you have more questions, we encourage you to ask them in the comments section!
- Will my profiles automatically be transferred to Mercell Bidding?
Yes, your profiles will be automatically transferred to Mercell Bidding during the upgrade. Your profile(s) will remain as they are so you will continue to receive all relevant tender notifications as before.
- Will I continue to receive email notifications directly to my inbox?
Yes, you will continue to receive email notifications directly to your inbox, now coming from Mercell Bidding.
- How do I login to Mercell Bidding?
You will be able to use your MyMercell login information to login to Mercell Bidding. You can find the Mercell Bidding login page here.
- Why are you upgraded to Mercell Bidding?
Mercell Bidding uses the latest technology for improved scalability, security, and reliability. It enables faster development of new features to meet your current and future needs and marks the first step for us to provide you with a more efficient and unified bidding experience.
- What are the benefits of upgrading to Mercell Bidding?
Mercell Bidding enhances the user experience with an intuitive interface, streamlined alerts, and self-service tools. Improved AI Better Matching and an unlimited amount of customizable monitoring profiles enable more precise opportunity tracking. The upcoming Bid Excellence program offers certification, learning paths, and resources to support successful bidding. Future updates will introduce advanced AI and analytics to further simplify the bidding process.
- Will I still have access to MyMercell after the upgrade?
After the upgrade, you will still have access to certain parts of MyMercell, including features available to free users. However, all functionalities related to your paid subscription, such as tender monitoring, will be moved to Mercell Bidding.
- How will I deliver bids going forward?
You will deliver bids the same way as you have done before. Each opportunity in Mercell Bidding will seamlessly lead you to the source document(s) where you will be able to submit your bid.
- Where can I find, create or edit monitoring profiles?
Please find all information about how to create, edit or delete monitoring profiles in
- How many profiles can I create as part of my subscription?
Every license has an unlimited number of profiles that they can create and manage on their own. See question #8 for more details on how to create, edit or delete monitoring profiles.
- Where can I edit my organization’s information, manage subscriptions and oversee users in Mercell Bidding?
You can find all information about how to edit your organization’s information, manage subscriptions and users
- In our knowledge base
- Make use of our interactive onboarding training courses